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August 2008

Windows IT Pro Community Choice Awards

Favorite products from our readers
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Backup and Recovery Appliances
Winner: HP StorageWorks D2D Backup System
HP
www.hp.com

Why it won: HP hits the sweet spot for disk-based backup for small-to-midsized businesses with a product that makes automated backup and recovery easy and affordable and works with your existing tape-backup process.

The HP StorageWorks D2D Backup System takes aim at two major pain points for smallbusiness IT: keeping the network backed up consistently and being able to recover data quickly. The product gives SMBs the benefits of automated disk-to-disk (D2D) backup at a budget-friendly price of well under $3,000. The D2D Backup System is simple to set up, provides an easy-to-use Web-based administration interface, and performs quickly and reliably. It’s also compatible with existing tape-backup tools, such as NTBackup and Symantec Backup Exec.

Neil Fraser of DataLogistics says a reduction in backup time and improved backup consistency are two of the biggest benefits his company has seen with the Storage- Works D2D Backup System. “With the D2D product, our backup times have dropped significantly, and we no longer experience morning network lag because of the backups running.” Fraser says the StorageWorks D2D product also saved money because DataLogistics could keep its existing tapebackup system.

Like Fraser, Scott Shaw of Covente gives the product a thumbs-up for performing backups reliably with little IT intervention. “We now have consistent and timely backups without interfering with our dayto- day IT operations,” he says. “The virtual library … allows us to keep a three-week rotation without ever needing to change tapes.”

—Anne Grubb

Silver: SonicWALL Continuous Data Protection Series
SonicWALL
www.sonicwall.com

Bronze: StoreVault S500
NetApp
www.storevault.com


Exchange Server Monitoring Tools
Winner: Microsoft System Center Operations Manager 2007
Microsoft
www.microsoft.com

Why it won: Its preemptive, IT service– based approach to monitoring, plus management packs that incorporate Microsoft’s extensive knowledge of Exchange Server and Windows, make this product a standout in its class.

If your business depends on keeping a network of Exchange servers up and running, you’re probably already using some type of Microsoft Exchange Server management tool. The latest iteration of Microsoft’s enterprise systems management product, System Center Operations Manager 2007, is notable for its use of IT service models, which manage a group of related components (e.g., server, application, Active Directory) together as one IT service. This feature, combined with management packs (for Exchange Server 2007 and Exchange Server 2003), enable proactive monitoring and alerting based on Microsoft’s in-depth knowledge of Exchange.

For companies that use the System Center product suite, Ops Manager 2007 with the Exchange management pack is a natural choice for Exchange monitoring. Todd Slan of Total Wine & More points to this integration as a key benefit of using the product. “This was an outstanding complement to the rest of the suite,” says Slan. “The ability to proactively monitor and take necessary action before user access and performance [are affected] has been a big win in providing the greatest level of service and uptime to our end users.”

Slan says that the ability to monitor a clustered Exchange environment has been the most useful Ops Manager feature for Total Wine. “Proactive monitoring of our HT/CAS [Hub Transport/Client Access] cluster and CCR [cluster continuous replication] mailbox cluster is key to maintaining the highest level of availability possible for our end users.”

—Anne Grubb

Silver: PROMODAG Reports for Microsoft Exchange Server
PROMODAG
www.promodag.com

Bronze: Quest MessageStats and Spotlight on Exchange
Quest Software
www.quest.com


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