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September 2006

Systems Management

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Monitoring and Alerting Software. Repeating last year's neck-and-neck race for this award, Microsoft Operations Manager (MOM) 2005 took the honors this year by just one vote—the exact number by which it lost in 2005. MOM 2005 features an extensive Knowledge Base that includes comments and practical information from users. The Alert View function lets administrators view various alerts, examine alert details, see the rule that generated the alert, and resolve the alert from within the Operator Console. MOM 2005 highlights critical alerts that need immediate attention and provides a state and topological view that administrators can use either to survey a selected system's current state or to drill down into to pinpoint the root cause of a problem.

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OS Migration Tool. Taking a second award in the Systems Management category, ScriptLogic's Desktop Authority has been named Best OS Migration Tool by our readers. The software also won three other awards in the Systems Management category: Change and Configuration Management Tool, Registry Management Tool, and Remote Management Tool. Desktop Authority uses a centralized management console with ScriptLogic's proprietary Validation Logic technology to facilitate Windows OS migrations. Desktop Authority profiles eliminate the need to customize user settings during a migration. The software automates tasks such as printer and drive mapping, folder redirection, and mail profile setup. In addition, the software establishes new user settings during the first logon after any configuration changes, creating a seamless transition for users.

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Patch Management Tool. Windows Server Update Services (WSUS) took the Patch Management Tool award for the second year. Readers like for them to for Microsoft Exchange Server, and Microsoft Office, as well as the Windows OS. WSUS classifies each fix or patch with a label, a system that administrators can use to download only patches in particular classifications. The new Auto Approval Option detects which patches a specific client is missing and sends this information to the server. With this information, an administrator can determine how many workstations need particular patches and schedule the downloads.

Registry Management Tool. ScriptLogic Desktop Authority is on a roll in the Systems Management category, taking its third award, for Best Registry Management Tool. For administrators, changing registry settings isn't a difficult task; the real problem lies in knowing which users' machines should apply registry changes. Desktop Authority's patented Validation Logic technology helps administrators determine which users' machines need to apply a particular registry change. Validation Logic consists of 40 elements that allow for granular identification such as for group affiliation, Active Directory (AD) site, computer name, and MAC address, and it employs Boolean logic in the form of AND, OR, and NOT statements.

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Remote Management Tool. An obviously versatile tool that readers believe in, ScriptLogic's Deskop Authority takes a fourth award in the Systems Management category, this time as Best Remote Management Tool. Desktop Authority lets an administrator connect to a user's desktop through any Java-enabled Web browser and provide assistance without disrupting the user's workflow. A number of tasks can be performed, such as editing the registry, examining services operation, or monitoring system performance. And when it's necessary, Desktop Authority lets you take control of the desktop. The product provides various levels of access, allowing you to control who can remotely log on to a desktop and which tasks that person can perform.

Performance Tuning Tool. Identify Software's AppSight for Microsoft Windows/.NET continuously monitors application execution and identifies the causes of application failure. The AppSight Application Problem Resolution System recognizes common problems associated with application and system performance, application and system configurations, user errors, and application migration and upgrade problems. The system contains four modules that identify and correct problems in Windows and .NET applications to help fine-tune application performance: AppSight Black Box records all application-problem data; AppSight Console allows users to collaborate and pinpoint application problems; AppSight Server is the central repository for all Black Box data; and AppSight Application Monitoring continuously monitors the health of your environment and automatically resolves problems.

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